NZ Free shipping on all orders over $100

Shipping & Returns

  • For New Zealand orders over $100 or Australian orders over $200 you will receive free shipping.

  • Local orders (Mildale and Millwater) can be delivered by me, please leave me a note requesting this.

  • For all other orders throughout New Zealand we have a range of delivery options. Please note there are different rates for North and South Island, Rural addresses and Waiheke. All packages are tracked.

    Tracked (North Island): 2-3 Days, $10

    Tracked (North Island Rural): 3-5 Days, $15

    Tracked (South Island): 2-3 Days, $15

    Local Friday Delivery (Mildale, Millwater and Red Beach only): FREE

    Waiheke Island: 2-3 Days, $10

  • We ship to Australia for free if your order is over $200.

    International parcels are sent non tracked, to arrange tracking please email us prior to payment.

    Any taxes, duty or other fees incurred on arrival will be the responsibility of the customer.

    Items under $200 will incur a fee of $35 for shipping.

    Tracked (Australia): 5-7 Days

  • Furniture items are able to be shipped but we ask that the customer organises the shipping for these.

  • Tracked (Australia): 5-7 Days, $35.00

    Free on orders over $200

  • Yes, if you wish to return your items please email us for an authorisation and delivery address for the return.

    You have 14 days to do this, after that time we will not accept a return.

    A refund will be issued if the item or items has faults.

    A store credit will be issued for any other issues Items must be returned unused, unworn, tags attached and in original packing.

    We do not issue a refund if you have simply changed your mind.

    Sale items and website discounts applied are not valid for return.

    We will not be responsible for return shipping or lost items on return.

    You can not return any skincare items.

    You can not return any perishable items.

  • We do not issue a refund if you have simply changed your mind.

  • Sale items are not able to be returned. Promotional sales, ie. Queens Birthday/Easter sale items, are not able to be returned for either a credit or a refund.

  • If you wish to return your items please email us for an authorisation and delivery address for the return.

    You have 14 days to do this, after that time we will not accept a return.

  • Please contact us within seven days of delivery if you wish to return your item. Any longer than seven days we will not accept the return. We are not responsible for lost items, therefore we suggest you track it. Please make sure the item is unworn, in original packaging and with original tags attached.

  • If we believe the item has been worn, damaged or is soiled in any way we will not accept the return. Please contact us first to expect the item and to arrange a credit or replacement once the item has arrived.

  • Please allow up to two to three working days for your refund or store credit.

  • Return shipping is at the cost of the buyer.